From the "PR Doctor"
The use of public relations in litigation is becoming more and more prevalent in today's world. Litigation PR is defined as the management of the communication process during the course of any legal dispute or adjudicatory processing so as to affect the outcome or its impact on the client's overall reputation. In today's world it is more and more common to see law firms being assisted by PR consultants and counselors. This is evident by the increased media coverage of court cases and the law. Many parties to a lawsuit have very important concerns and interests that go well beyond the legal concerns and issues. Negative publicity can cause damage to an organization's and/or an individual's reputation even if they prevail and win in the court room. Therefore the impact of negative publicity on public opinion cannot be ignored.
"The PR Doctor" has a prescription of ten (10) tips for attorneys to assist them in influencing the outcome of the litigation, protecting their client's reputation before and after the litigation, making a client's viewpoint known, ensuring balanced media coverage, helping the media and the public understand complex legal issues, defusing a hostile environment and helping resolve the conflict. Here are the ten tips for attorneys.
1. Commit to and retain a public relations consultant to be on to your legal team at the beginning of the client engagement.
2. Engage a professional public relations consultant that has experience in litigation PR.
3. Develop a strategic communications plan for the engagement. An effective public communications strategy must complement, support and enhance the legal strategy. Avoid withholding information from your PR expert, as it could prove disastrous in developing the PR strategy.
4. Work with your professional PR consultant to select a company spokesperson and to work closely with the spokesperson to prepare him or her for all public appearances and public statements.
5. Listen to, hear and understand what your professional PR consultant tells you so you can develop a clear vision of a big picture view point relative to an issue that goes beyond the immediate pending litigation or issue.
6. Rely on the strategic use of your public relations experts' experience in dealing with the media.
7. Strategically engage the public relations expert's resources and networks with various media and identified stakeholder groups.
8. Seek, trust and use your PR professional's expertise in crafting statements to the media and the public.
9. Commit to understanding that there is a difference between writing legal documents and writing for the general public. Work closely with your public relations consultant so he or she can translate your "legalese" into "common" English for the media and the public.
10. Have the attorneys be engaged in media training to increase their comfort level when it comes to dealing with the media. Have your PR expert educate and train the attorneys on how journalists work, how deadlines play into the interview process and how to develop a positive rapport and relationship with the media.
"The PR Doctor" reminds us that it is the PR professional's responsibility to focus on supporting the legal team and the law firm through the life of a significant case, from the initial proceedings to the outcome and at various stages in between. A strategic PR consultant will confidentially and sensitively advise the firm on media strategy and effectively provide case information to key reporters.
About J. Glenn Ebersole
J. Glenn Ebersole is a multi-faceted professional, who is recognized as a visionary, guide and facilitator in the fields of coaching, strategic thinking and planning, marketing, public relations, management, and engineering. Glenn is the Founder and Chief Executive of two Lancaster, PA based consulting practices: The Renaissance Group, a creative marketing, public relations, strategic planning and business development consulting firm and J. G. Ebersole Associates, an independent professional engineering, marketing, and management consulting firm.
He is a Certified Facilitator and serves as a business coach and a strategic planning facilitator and consultant to a diverse list of clients. Glenn is known as "Your Strategic Thinking Business Coach" and is the author of "Glenn's Guiding Lines - Thoughts From Your Strategic Thinking Business Coach" a monthly newsletter and has published more than 345 business articles. Glenn develops and presents seminars and workshops on marketing, public relations, business ethics, strategic thinking & planning, crisis communications and crisis management. He also has many professional speaking topics with a few of the most popular being:
1. "Success in the Years Ahead Through Marketing or Divine Intervention"
2. "How To Prevent Foot In Mouth Disease - A Prescription From The PR Doctor For Healthy Media Relations"
3. "What To Do Before, During and After It Hits The Fan - A Plan For Crisis Management"
4. "The Business of Ethics and The Ethics of Business"
Glenn has also been called "The PR Doctor" due to his experience with writing prescriptions for healthy media relations; his treating & curing some unhealthy media relations for clients; his presentation of seminars and workshops on how to work with the media; and his considerable experience in advising and counseling clients in dealing with crisis communications with the media.
Ebersole began his multi-faceted career in 1970 with the Commonwealth of Pennsylvania and worked in various transportation-related departments. During his government service he traveled throughout the United States directing a variety of special transportation-related projects, including involvement in the marketing and public relations parts of these projects as well. During his state government service he received accolades from legislators and cabinet members.
A native of Lancaster, PA, Ebersole is also a Registered Professional Engineer in five states and has a Bachelor of Science Degree in Civil Engineering and a Master of Engineering Degree in Engineering Science from the Pennsylvania State University. He is listed in: Who’s Who In The East; Who’s Who In Finance & Industry; Who’s Who Of Emerging Leaders In America; Who’s Who In Advertising; Who’s Who in Science and Engineering; Who’s Who In America; and Who’s Who In The World. He is also a lifetime member of The Pennsylvania Society.
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