Have you ever been at a business gathering and you feel ackward, ill at ease and downright uncomfortable because you are encountering many people you have not met before? Are you actually afraid of meeting someone or simply making a negative first impression? If you answered YES, you are not alone. There are many people that do have this type of fear or uneasiness.
So now you ask why is this so important? The importance for first impressions is we know that in a time span of about seven seconds you have already decided whether or not you like the person you have encountered and they have made that same judgment about you. Yes, we know that our opinions may change once we get to know the other person better and vice versa. However the power of that first impression can be awesome and can stay in one's mind for a long time.
We also know that business is built on relationships. Relationships are formed based upon a variety of business interactions. Therefore first impressions in business relationships are critical. It is an oversimplification, but if someone labels another person as "likeable" or "unlikeable," everything else that person does will be viewed through that filter of "likeable" or "unlikeable." When someone likes you, they will tend to look for the best qualities within you. While on the other hand, if someone does not like you or mistrusts you, they may believe that you have ulterior motives behind all your actions.
Another very important thing to remember is that we know that first impressions are more heavily influenced by our body language or non-verbal cues, than verbal ones. Research studies have shown that body language can impact the impression you make four times more than anything you say. Therefore, if we want to do business with people who we can trust and who can make us feel comfortable and positive about being around them we need to make a very positive first impression in those critical first seven seconds.
So what can you do in those seven seconds? Here are seven strategic actions to take for you to make a positive first impression:
Strategic Action #1: Prepare for your encounters by "rehearsing" what you will say and do in those first seven seconds.
Strategic Action #2: Adopt a positive attitude before you greet and meet someone. Your attitude will manifest itself in your body language and your words.
Strategic Action #3: Make very positive eye contact with whomever you meet and greet. Look at the person's eyes while greeting them. This action will send a message that indicates your interest and your openness. A little tip to remember is to notice the color of the person's eyes when you meet.
Strategic Action #4: Always smile as you are greeting and meeting someone. A smile is very powerful and is a clear sign of welcome and a clear demonstration to the other person that you are friendly and approachable.
Strategic Action #5: Extend your hand to shake hands with the person you are greeting and meeting. This is a very quick and efficient way to establish an initial rapport between you and the other person or persons. And please remember to observe the rules of good etiquette when shaking hands.
Strategic Action #6: Opening your eyes slightly more than normal when making initial eye contact can enhance your body language message to the other person to send a signal of recognition an acknowledgement.
Strategic Action #7: Respect the other person's personal space or "private zone" which is about 2 to 3 feet away from them. Be very mindful not to invade this personal space.
Creating positive first impressions provide a great strategic advantage for you and your relationship building efforts. Your Strategic Thinking Business Coach encourages you to take advantage of every encounter you have at: conferences, meetings, seminars, workshops, business lunches, public gatherings, social events, and anywhere else that you are around other people. Each of these situations present an opportunity to meet people, network, and expand your professional network of contacts by making a positive first impression. Always remember: you only have seven seconds to make that positive first impression and you have seven strategic actions to help you do just that.
About J. Glenn Ebersole
J. Glenn Ebersole is a multi-faceted professional, who is recognized as a visionary, guide and facilitator in the fields of coaching, strategic thinking and planning, marketing, public relations, management, and engineering. Glenn is the Founder and Chief Executive of two Lancaster, PA based consulting practices: The Renaissance Group, a creative marketing, public relations, strategic planning and business development consulting firm and J. G. Ebersole Associates, an independent professional engineering, marketing, and management consulting firm.
He is a Certified Facilitator and serves as a business coach and a strategic planning facilitator and consultant to a diverse list of clients. Glenn is known as "Your Strategic Thinking Business Coach" and is the author of "Glenn's Guiding Lines - Thoughts From Your Strategic Thinking Business Coach" a monthly newsletter and has published more than 345 business articles. Glenn develops and presents seminars and workshops on marketing, public relations, business ethics, strategic thinking & planning, crisis communications and crisis management. He also has many professional speaking topics with a few of the most popular being:
1. "Success in the Years Ahead Through Marketing or Divine Intervention"
2. "How To Prevent Foot In Mouth Disease - A Prescription From The PR Doctor For Healthy Media Relations"
3. "What To Do Before, During and After It Hits The Fan - A Plan For Crisis Management"
4. "The Business of Ethics and The Ethics of Business"
Glenn has also been called "The PR Doctor" due to his experience with writing prescriptions for healthy media relations; his treating & curing some unhealthy media relations for clients; his presentation of seminars and workshops on how to work with the media; and his considerable experience in advising and counseling clients in dealing with crisis communications with the media.
Ebersole began his multi-faceted career in 1970 with the Commonwealth of Pennsylvania and worked in various transportation-related departments. During his government service he traveled throughout the United States directing a variety of special transportation-related projects, including involvement in the marketing and public relations parts of these projects as well. During his state government service he received accolades from legislators and cabinet members.
A native of Lancaster, PA, Ebersole is also a Registered Professional Engineer in five states and has a Bachelor of Science Degree in Civil Engineering and a Master of Engineering Degree in Engineering Science from the Pennsylvania State University. He is listed in: Who’s Who In The East; Who’s Who In Finance & Industry; Who’s Who Of Emerging Leaders In America; Who’s Who In Advertising; Who’s Who in Science and Engineering; Who’s Who In America; and Who’s Who In The World. He is also a lifetime member of The Pennsylvania Society.
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